Reference

Platform Access and Jurisdiction Framework

We operate Dhaka 71 from servers outside Bangladesh, and platform access depends on your local law and the regions we can support.

Jurisdiction-dependent accessAccount data handling outlinedBangladesh support channels activeLive casino and slots
Dhaka 71 Platform Access and Jurisdiction Framework
POLICY CONTACT

How to Reach Us About Legal or Account Questions

When you need clarity on access terms, data handling, or account closure, we keep three direct channels open. Live chat runs during Bangladesh daytime and evening hours; email replies typically land within one business day; the help centre holds written answers to common jurisdiction, payment verification and data-request questions so you can check those before reaching out.

Live Chat Open the chat widget in the site footer during Bangladesh daytime hours—our team answers legal, payment-verification and account-data questions in real time, and can escalate data-access or closure requests to the compliance desk within the same session.
Email Support Send your question to the support address shown in the footer; include your account username and a clear description of what you need—legal clarification, data review, or account closure—and we reply within one business day with next steps.
Help Centre Browse the FAQ section in the footer for written answers on jurisdiction eligibility, how we verify Nagad and bKash withdrawals, what cookies the site uses, how long we retain bet logs, and how to request account data or deletion.
DATA PRACTICE

How We Handle Your Account Information

We collect device data, payment records and session logs to run the platform securely and settle bets accurately. Cookies track your login state and language preference; we do not use third-party advertising cookies. Your bKash, Nagad and Rocket transaction history stays in our payment ledger for dispute resolution and processor compliance. When you ask us to review or delete your data, we verify your identity via the email or phone number on file, then provide the records or complete the deletion within the timeframe local data-protection norms require.

Session Cookies

We set a session cookie when you log in so the platform remembers your account across pages; it expires when you close the browser. A language-preference cookie stores your choice—English—so the site loads in that language on your next visit.

Payment Records

Every bKash, Nagad and Rocket deposit and withdrawal appears in your account history with timestamp, amount and transaction ID; we keep these records for three years to handle chargebacks, verify source of funds, and respond to payment-processor audits.

Bet and Game Logs

The platform logs every sports bet, live-casino hand and slot spin you place, recording stake, timestamp, game name and outcome; these logs let us settle disputed rounds, calculate your account balance accurately, and provide your play history when you request…

Data Requests

Email us from the address on file to request a copy of your account data, ask us to correct an error, or close your account and delete non-essential records; we verify your identity, then send the data export or complete…

Legal and Data Questions We Hear Most

Platform access depends on your local law and the regions we can support. We operate from offshore servers, and eligibility is not guaranteed in every Bangladesh district—check that online betting aligns with your jurisdiction before you register.

We log your device IP, session timestamps, payment records from bKash, Nagad or Rocket, and bet history for every sports wager, live-casino hand and slot spin you place, so we can settle disputes, verify identity and maintain accurate account balances.

Email our support address from the email on file, state that you want a data export, and we will verify your identity then send a document listing your deposits, withdrawals, bet logs and session records within two weeks.

Yes—email us with your account username and closure request; we verify your identity, close the account, withdraw any remaining balance to your registered Nagad or bKash number, then delete non-essential records within fourteen days, keeping only transaction logs required for compliance.

We share transaction records with our payment processors so they can route your bKash, Nagad and Rocket deposits and withdrawals; we do not sell your mobile wallet numbers or personal information to marketing firms or unrelated third parties.

We set a session cookie to keep you logged in and a language-preference cookie to load the site in English; both are essential for the platform to work. Blocking them will log you out after each page and reset your language choice.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.